USA PATRIOT ACT
Member Identification Requirements
In accordance with
Section 326 of the USA Patriot Act, applicants for new accounts are
requested to provide current picture identification that verifies
identity including name, address and other identifying information.
In some cases,
identification will be request for current members if original
documentation was not obtained with the opening of the account. In
all cases, protection of our members’ identity and confidentiality
is our pledge to you.
We proudly support
all efforts to protect and maintain the security of our members and
YOUR BILLING RIGHTS
notice contains important information about your rights and our responsibilities
under the Fair Credit Billing Act.
NOTIFY US IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR STATEMENT.
If you think your statement is wrong, or if you need more
information about a transaction on your statement, write us on a separate sheet
at the address listed on your statement. Write to us as soon as possible. We
must hear from you no later than 60 days after we sent you the first statement
on which the error or problem appeared. You can telephone us, but doing so will
not preserve your rights.
In your letter, give us the following information:
Your name and account number.
The dollar amount if the suspected error.
Describe the error and explain, if you can,
why you believe there is an error.
If you need more information, describe the
item you are not sure about.
If you have authorized us to pay a credit card account automatically from your
share account or share draft account, you can stop the payment on any amount you
think is wrong. To stop the payment your letter must reach us three business
days before the automatic payment is scheduled to occur.
RIGHTS AND OUR RESPONSIBILITIES AFTER WE RECEIVE YOUR WRITTEN NOTICE.
We must acknowledge your letter within 30 days, unless we
have corrected the error by then. Within 90 days, we must either correct the
error or explain why we believe the statement was correct.
After we receive your letter, we cannot try to collect
any amount you question, or report you as delinquent. We can continue to send
statements to you for the amount you question, including finance charges, and we
can apply any unpaid amount against your credit limit. You do not have to pay
any questioned amount while we are investigating, but you are still obligated
to pay the parts of your statement that are not in question.
If we find that we made a mistake on your statement,
you will not have to pay any finance charges relating to any questioned amount.
If we didn’t make a mistake, you may have to pay finance charges, and you will
have to make up any missed payments on the questioned amount. In either case,
we will send you a statement of the amount you owe and the date that it is due.
If you fail to pay the amount that we think you owe, we
may report you as delinquent. However, if our explanation does not satisfy you
and you write to us within ten days telling us that you still refuse to pay, we
must tell anyone we report you to that you have a question about your
statement. And, we must tell you the name of anyone we reported you to. We
must tell anyone we report you to that the matter has been settled between us
when it finally is. If we don’t follow these rules, we can’t collect the first
$50 of the questioned amount, even if your statement was correct.
SPECIAL RULE FOR CREDIT CARD PURCHASES. If you have a
problem with the quality of property or services that you purchased with a
credit card, and you have tried in good faith to correct the problem with the
merchant, you may have the right not to pay the remaining amount due on the
property or services. There are two limitations on this right: (a) You must
have made the purchase in your some state or, if not within your home state,
within 100 miles of your current mailing address: and (b) The purchase price
must have been more than $50.
These limitations do not apply if we own or operate the merchant, or if we
mailed you the advertisement for the property or services.
CUNA MUTUAL GROUP
Mutual Insurance Society
P.O. Box 391 * 5910 Mineral Point Road * Madison, WI 53710-0391 Phone:
CREDIT LIFE/CREDIT DISABILITY
CERTIFICATE OF INSURANCE
You may call CUNA Mutual
toll free at 1-800-937-2644 for information
or assistance concerning your
Member Elect credit insurance coverage.
Within 15 days after you receive this
Certificate, you have the right to return the Certificate to the credit union
for cancellation and any premium paid by you will be immediately returned.
We certify that while we are paid the
premiums for the Group Policy by the credit union as they become due, you are
insured for the coverage marked in the Schedule, subject to the terms of the
Group Policy issued to the credit union.
Benefits are paid to your credit union to pay off or reduce your loan. If the
benefits are more than the balance of your loan, the difference will be paid to
you if you are living or to the Beneficiary named by you, if any, or to your
estate. Our payment will completely discharge our liability to the extent of
If you die
while you are insured for life coverage, we will pay the principal balance of
your loan on the date of your death, plus not more than six (6) months unpaid
interest on your loan to that date, not to exceed the Maximum Amount of Life
Joint Insured Death benefit.
If your joint insured dies while insured for life coverage, we
will pay on the same basis as above. Only one (1) death benefit, however, is
payable under this Certificate.
Total Disability Insurance Benefit.
If you are
insured for disability coverage, we will pay a benefit if you file written proof
that you became totally disabled while insured and continue to be totally
disabled for longer than the period sated in the Schedule. Payment will be
calculated beginning with the day shown in the Schedule.
The monthly benefit for each month of your disability
to be compensated will be equal to the minimum monthly payment required on your
loan on the date you became disabled. For a partial month, each daily benefit
will be equal to 1/30th of the monthly benefit. Our monthly benefit
payment will not exceed the Maximum Monthly Total Disability Benefit stated in
the Schedule. Our total payments for any one period of your disability will not
exceed the maximums stated in the Schedule.
Our benefit payments will stop on the date:
you are not
totally disabled any more; or
portion of your loan has been repaid or otherwise stops; or
of your loan has been paid by a lump sum disability benefit under a credit
life insurance policy; or
Definition of Total
Disability. During the
first 12 consecutive months of total disability. Total Disability means that
you are not able to perform most of the duties of your occupation because of a
medically determined sickness or accidental injury and are under the care and
treatment of a physician. After the first 12 consecutive months of Total
Disability, the definition changes and requires that you not be able to perform
the duties of any occupation for which you are reasonably qualified by
education, training or experience. You will be required to give us proof that
your continuing Total Disability from time to time.
If your Total
Disability recurs within seven (7) days after you have recovered from
that period of Total Disability, we will consider this a continuation of that
period of Total Disability. However, if your Total Disability recurs more
than seven (7) days after you have recovered, we will consider it a new
period of Total Disability.
EXCLUSION AND RESTRICTIONS
Age. If you stated you are under the Maximum Age for
Insurance stated in the Schedule, but you are not, we will return your premium
when we discover this and will not pay any benefits. This applies to disability
coverage as well as life coverage on you and your joint insured.
Exclusions for life insurance apply also to your joint insured.
We won’t pay a claim for
an advance on a loan if you die within 6 months after the effective date of
insurance on the advance and death results directly or indirectly from, or is
contributed to by a disease or bodily injury for which you received medical
advice, diagnosis or treatment at any time during the six (6) months
immediately preceding the effective date of insurance on the advance.
We won’t pay a claim for an advance on a loan if you commit suicide within 6
months after the effective date of insurance on the advance. We will,
however, refund the premium on the advance.
Exclusions apply to disability insurance.
Disabilities Not Covered. We won’t pay a claim for
any advance on a loan or return your disability insurance premium if your Total
begins within six
(6) months after the Effective Date of insurance on the advance and results from
any disease or bodily injury for which you received medical advice, diagnosis or
treatment at any time within the six (6) month period immediately preceding the
Effective Date of insurance on the advance, provided, however, that disability
commencing thereafter resulting from such condition shall be covered; or
is a result of normal pregnancy.
WHEN INSURANCE STOPS
This insurance automatically
on the last day of the month in which we receive
your written request to stop the insurance; or if earlier,
on the last day of the month in which you withdraw
your authorization for the addition of charges for the insurance to your loan;
on the last day of the month during which you reach
the Maximum Age for Insurance; or
on the date your loan stops; or
on the last day of the month in which you are three
(3) months delinquent in any payment on your loan; or
on the date the Group Policy stops; or
when the balance of your loan has been paid by a
lump sum disability benefit under a credit life insurance policy; or
on the date of your death; or
on the date your loan is transferred to a creditor
other than the credit union.
CONTRACT IS AND HOW YOUR STATEMENTS AFFECT IT
Policy, the Application for the Group Policy and the attached Member’s
Application are the complete contract of insurance. All statements made by you
are considered to have been made to the best of your knowledge and belief. No
statement can be used to void this insurance or deny a claim unless that
statement is signed by you. After two (2) years from the date of insurance, no
statement made by you can be used to void this insurance or deny a claim. If
you stated that you are older than the maximum Age for Insurance or if insurance
is issued over the Maximum Amount, and we do not return your premium within 75
days after we receive it, you are insured for the period the premium would
purchase regardless of your actual age.
HOW TO FILE A LIFE CLAIM
We must be given a claim report, a copy of the member’s loan records, insurance
application/certificate and a certified copy of the death certificate (or other
lawful evidence) as proof of a life insurance claim.
HOW TO FILE A TOTAL DISABILITY CLAIM
You must contact us or your credit union about your Total Disability claim when
you are eligible for benefits. Your credit union will provide you with claim
forms or you can simply send us written proof of your disability. That proof
must show the date and the cause of the Total Disability and how serious it is,
and it must be signed by a physician or a chiropractor. The initial proof
should be for the initial period of Total Disability, after you have completed
the Waiting Period or Elimination Period. After that, we will require proof of
your continued disability, from time to time.
You must send proof to us within 90 days after your
Total Disability stops. If you cannot send proof within 90 days, you must do so
as soon as you can. Unless you haven been legally incapable of filing proof of
Total Disability, we won’t accept it if it is filed after one (1) year from the
time it should have been filed. You can’t start any legal action until 60 days
after you send us proof of your Total Disability and you can’t start legal
action more than five (5) years after you send the proof.
CONFORMITY WITH STATE STATUTES
Any part of the Group Policy which, on the Effective Date of the Group Policy,
conflicts with the statutes of the state where the Group Policy was delivered is
changed to conform to the minimum standards of those statutes.
We, at out own expense, have the right, and you must allow us the opportunity to
examine your person as often as is reasonably required while a claim is pending.
CREDIT INSURANCE INFORMATION/SCHEDULE
“You” or “Your” means the member and the joint insured (if applicable).
is voluntary and not required in order to obtain this loan. You may
select any insurer of your choice. The rate you are charged for the insurance
is subject to change. You will receive written notice before any increase goes
into effect. You have the right to stop this insurance by notifying your credit
union in writing. You agree that:
If you elect insurance, you authorize the
credit union to add the charges for insurance to your loan each month.
You are eligible for disability insurance
only if you are working for wages or profit for 25 hours a week or more on the
date of any advance. If you are not, that particular advance will not be
insured until you return to work. If you are off work because of temporary
layoff, strike or vacation, but soon to resume, you will be considered at work.
You are eligible for insurance up to the
Maximum Age for Insurance. Insurance will stop when you reach that age.
Any person who knowingly and with intent to injure, defraud, or deceive any
insurer files a statement of claim or application containing any false,
incomplete, or misleading information is guilty of a felon of the third degree.
Individual Credit: You must complete the
section about yourself and the Other section about your spouse if:
you live in or the property pledged as collateral is located in a community
state (AZ, CA, ID, NM, NV, TX, WA, WI),
your spouse will use the account, or
you are relying on your spouse's income as a basis for repayment. If
you are relying on income from alimony, child support, or separate maintenance,
complete the Other section to the extent possible about the person on
whose payments you are relying.
Joint Credit: If you are applying with another person,
complete the Applicant and Other sections.
Guarantor: Complete the
Other section if you are a guarantor on an