Shared Branching is here!

West Coast Federal Employees Credit Union is pleased to announce a partnership with Florida Credit Union Shared Services, Inc to bring the services of your Credit Union to a convenient location near you! This partnership will enable you to visit any of the over 2,500 Shared Service Centers around the world to access your West Coast FECU accounts.

Simply bring your valid state Driver’s License or acceptable ID and your Member number to complete the following transactions. (The Shared Branches do not have the ability to look up your member number.)

Checking/Savings Accounts
Deposits
Withdrawals
Transfer Funds
Statement Printouts
Balance Inquiries
Stop Payment on Checks
(See list below)

To find the Credit Union Service Centers in your area, visit www.cuservicecenter.com. We look forward to serving you in these new locations. Some transaction limitations apply, please read the following section.

Frequently Asked Questions:

What is Shared Branching? 

A service in which WCFECU “shares” branches with other credit unions to provide Members with additional locations and branch hours.  This means WCFECU Members can access their accounts throughout Florida, across the nation and specific foreign countries. 

How many Shared Branches are available? 

There are almost 200 Service Centers in Florida, over 2,500 nationwide, and 25 international.

What International Countries have Shared Branches? 

Included are Germany, Italy, Japan, Korea, and Puerto Rico, plus others. Please check the link for all locations -www.cuservicecenter.com

Is there a fee for using a Shared Branch?

The first 5 transactions per month are free. A 50 cent per transaction fee will apply to each transaction over 5 each month.

Can both personal and business Members perform transactions at Shared Branches?

Only personal accounts should conduct transactions at Shared Branches.  However, there is nothing to prevent a business Member from going to a Shared Branch. 

What is the Funds Availability? 

Availability of funds is determined by the location of the Shared Branch.  

What type of transactions can be conducted at Shared Branches:

 The following types of transactions can be conducted at a Shared Branch:
  • Deposits
  • Withdrawals (available funds only)
  • Check Cashing
  • Transfer Funds
  • Statement Printouts
  • Stop Payments
  • Balance Inquiries
  • Loan Payments
  • LOC Loan Advances
  • Check Re-orders
  • Purchase Negotiable Items (official checks, money orders, etc.) 

Can WCFECU members initiate Wire Transfers from a Shared Branch?

No. You must visit a WCFECU branch.  

Is there a limit for cash withdrawals at a Shared Branch?

Yes. $1,500 per day.  

Is there a limit for cash withdrawals at a Shared Branch when the system is down (off-line transactions)? 

Yes.  $200 per Member. 

What fee will Members pay when they purchase a Monetary Instrument (official check, money order, etc)?

The member will be assessed the fees charged at the location where the transaction is being processed.

Can Members open a new account or close an existing account at a Shared Branch?

No. However, Members have the following options:

  • Visit a WCFECU branch
  • Open by mail –contact our Membership Officer

What happens if I do not remember my Member number?

You must provide your Member Number.  The Shared Branch Service Center does not have the ability to look up Member numbers. Call the Phone Contact Center for help.

What type of Identification do I have to provide at the Shared Branch?

The types of acceptable identifications are:

  • Driver’s License
  • State issued Identification Card
  • Passport
  • Resident Alien Card (Green Card)
  • US Military Identification Card

Note:  The ID must be Valid (not expired).  

Must International deposits be made in US Dollars?

Yes.

How long will a deposit take to post to my account if the deposit is made at a Shared Branch outside of Florida?

Deposits are made in real-time.  This means that your account will be credited immediately.
 
 

About Shared Branching
With shared branching, credit unions from all over the country share facilities to give members thousands of convenient locations to perform transactions just as if they were in their home credit union. Whether you are at work, home, or your favorite travel destination, your credit union is always nearby.

Anywhere you see the swirl  you can conduct a range of transactions, such as:

  • Deposits
  • Withdrawals
  • Cash checks
  • Make transfers between accounts
  • Purchase money orders, travelers checks and official checks
  • And more!

To take advantage of this service, when you enter a shared branch you only need to bring:

  • Their home credit union's name
  • Their account number
  • Valid government-issued photo identification, i.e., State Driver’s license, US Passport

The following website will give you the location of the current shared branch locations: www.cuservicecenter.com
Main Office
3487 Clark Road
Sarasota, Florida 34231
941.925.2890 Phone
Hours Of Operation
Mon - Thu 9am - 5pm
Friday 9am - 6pm
941.922.2973 Fax
Branch Office
852 Tallevast Road
Sarasota, Florida 34243
941.359.0859 Phone

For lost or stolen Visa Credit or Debit cards please call 1-800-338-0566
 


Federally Insured by NCUA
to at least $250,000


 

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